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- If you need information about Colorado College’s policies, procedures, services, and your rights and responsibilities, the ombuds office can help.
- If you need help in managing and resolving a workplace conflict, want to raise a concern, or are just exploring your options, the ombuds office can help.
- If you wish to raise responsible concerns confidentially and offer suggestions for constructive change, the office will see that problems are brought to the attention of the appropriate people at the college.
If you are just exploring your options, the ombuds office can help.
Issues commonly brought
to an ombuds office:
- Information about policies and procedures
- Interpersonal/colleague/ cultural conflicts
- Interpersonal miscommunication
- Allegations of discrimination, unfair treatment, and unethical behavior
- Supervisor/employee relations
- Fear of retaliation
The ombuds office will assist in resolving issues outside the usual chains of command.
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 Ombudsperson Jane Cauvel reports to the Colorado College Board of Trustees and is a member of the International Ombudsman Association. As ombudsperson, Jane will welcome visitors in the office, off campus, by phone, and e-mail. The best way to contact her is to drop by the office,
call, or e-mail.
Office: Tutt Library #212
Hours: Posted at the office, available on the ombuds’ phone, and by appointment
Ombuds phone: (719) 648-7470
E-mail: ombuds@coloradocollege.edu |
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What the Ombuds
WILL DO:
- Listen, discuss concerns, and
with the visitor find ways to
alleviate the problem, since
unresolved conflict is unhealthy
and unproductive.
- Provide an informal and safe
environment for discussion.
- Help the visitor develop options
for managing difficulties in
the workplace.
- Assist in resolving issues outside
the usual chains of command.
- Only take action with the
permission of the visitor, or
if there is imminent threat
of serious harm.
- Identify problems or trends
and suggest to the proper office
where attention may be needed.
- Advocate enthusiastically for
fair processes and equity in
the workplace.
What the Ombuds
WILL NOT DO:
- Discuss the visitor or nature of
the visit with anyone without
the visitor’s permission.
- Keep identifying records.
- Act on third-party complaints.
- Be a formal office of “notice
or record.”
- Advocate for any individuals.
- Make decisions for the visitor
or the management.
- Conduct formal investigations.
- Give legal advice.
Ombuds
principles:
Confidential
Hold all visits and conversations in strict confidence except as required by a court of law or in case of imminent danger. Informal
A completely voluntary resource for
information about college policies
and procedures. Independent
In structure, function, and appearance
from all other college offices; has access
to all information in the college. Neutral
Respect all parties and their concerns,
and does not take sides in a conflict.
More at: www.ombudsassociation.org
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